RepairTime is an online automated referral network used by homeowners looking to find qualified, competent and reliable home service providers based on referrals from their friends, family and neighbors.

Homeowners register online to become members of the RepairTime network. Then they invite Service Providers they have used in the past to join the network. Homeowners invite their friends, family and neighbors to join the network too. These folks also invite Service Providers they have used to join the network. As homeowners join the network and continue to invite their preferred Service Providers and people they know to participate, a vibrant and active network of users and providers is created - all connected. When registered homeowners have a home repair or improvement project, they initiate a service request online that is automatically sent to a service provider within their network best suited for the project. No calling, hunting, or chasing. Quick. Convenient. Anytime. Anywhere.

Service Providers will receive an email alert notifying them of a pending service request. Service Providers can also track their RepairTime service requests online.

No. You have the option of accepting or declining any service request lead.

Homeowners have the option of requesting a single service provider (non-compete) or to request multiple service providers (bids) for a service request. So, the answer depends on the homeowner. Obviously, the larger the project, the more likely the homeowner will request bids from multiple service providers.

There is no cost to homeowners for using the network. It is free of charge to them. Obviously, they are required to pay for the services provided by Service Providers.

Yes. Service Providers charge and receive payment for services directly from the homeowners.

There is NO cost to the service provider for the leads.

PRIOR to your ACCEPTING a lead, you are provided with the following information - City and State, description of requested work, date the service request was submitted, date and time the homeowner is requesting that the work be performed. AFTER you ACCEPT a lead, you are also provided with the name, address, and phone number for the homeowner who has submitted the service request.

As many as 80% of homeowners rely on referrals from people they know when seeking a home service provider. RepairTime is the only online automated network that allows homeowners to exchange referrals and share information regarding home repairs and improvements.

Access to NEW customers; an increase in RECURRING and REPEAT business; turn your existing customers into business development ambassadors; better cost-effective use of your business development budget; genuine and credible service request leads; network promotion opportunities; automated seasonal maintenance reminders; access to your pending leads dashboard; access to your network transaction history; and much more.

Unlike these and other online referral resources, RepairTime provides referrals to homeowners from people they know and trust. No other online service provides homeowners this level of trust and peace-of-mind.

No. The integrity of the RepairTime platform rests on providing homeowners with referrals from people they know. Therefore, Service Providers cannot participate in the network without first being invited by existing registered homeowners.

The best way to assure you get to participate in the network as quickly as possible is to ask your existing customers to join the RepairTime network and to invite you to participate.

Yes they are. But, are all of their friends, family, and neighbors your customers too - likely not? The RepairTime network is an effective and convenient way to assure that when people your existing customers know need home repair and improvement services you are notified - automatically. You no longer have to worry whether your customers held onto your business card or that they are aware that their friends, family and neighbors are looking for your services. We take care of that for you.

Yes, they are encouraged to do so. And, these ScoreCards are available for viewing by other members. However, only registered members who have used your service are allowed to submit their ratings and reviews of your service. This restriction is for the benefit and safety of our Service Provider participants. It allows us to better protect the integrity of our platform.

Yes. We strongly encourage the Service Providers to respond to any negative reviews and, when and where necessary, to take whatever corrective measures are deemed appropriate.